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Customer Reviews for Tribecca Sofa with Ottoman

Tribecca Sofa with Ottoman

Modest in design with comfortable, casual seating, this Tribecca sofa and ottoman is perfect for both lounging and entertaining. From Studio by jcp home™.   flexible chaise ottoman can be used left, right or center sculptured track arms; cozy box cushions decorative stitching on back; dark-finished legs Sofa with movable ottoman measures 90½x37½x37"H and includes two throw pillows. 50"L chaise cushion can be placed in any position on the sofa or can even be used with loveseat or chair (sold separately). Shown in Brownstone color. Mixed hardwoods/metal. Polyester/nylon. 20" seat height. Assembly required. Made in America of imported material.
Average Customer Rating:
4.667 / 5
4.7
 / 
5
(15 Reviews) 15
Open Ratings Snapshot
Rating Breakdown 15 reviews
5 stars
12
4 stars
2
3 stars
0
2 stars
1
1 star
0
14 of 15(93%)reviewers would recommend this product.
Customer Reviews for Tribecca Sofa with Ottoman
Review 1 for Tribecca Sofa with Ottoman
overall rating 
5 out of 5
5 out of 5

Great Buy !!

PostedApril 23, 2013
Written By: DCBoston
from Fall River, Ma.
Age: Over 60
Gender: Male
How often do you shop at JCPenney? Occasionally
Quality 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Meets Expectations 
5 out of 5
5 out of 5
Durability 
5 out of 5
5 out of 5
"Purchased this sofa on line. It only took a little over four weeks to get it. Service ctr. called 2 weeks before delivery to set up a date and time. They called again two days before delivery to confirm the delivery time. The sofa was delivered within the timeframe window (with a courtesy call from the truck to let us know they were on their way.) The delivery men were courtious and friendly. The sofa looked great. It is firm and so comfortable.The wife loves the ottoman. The sofa is so comfortable (we got the sofa 5 days ago) my wife has slept on it three nights. Well worth the money. We also bought the extended warranty. Better safe then sorry. As for durability, only time will tell..."
Pros Comfortable, looks great
Cons None
0points
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Review 2 for Tribecca Sofa with Ottoman
overall rating 
4 out of 5
4 out of 5

Great couch minus one downfall

PostedApril 9, 2013
Written By: nitsirk817
from Boulder, CO
Age: 25-29
Gender: Female
How often do you shop at JCPenney? Occasionally
Quality 
4 out of 5
4 out of 5
Value 
4 out of 5
4 out of 5
Meets Expectations 
4 out of 5
4 out of 5
Durability 
2 out of 5
2 out of 5
"I bought the beige version back in December 2010. At the time it was priced a bit higher but still a good deal. The beige color is a great neutral, versatile choice. The fabric has a bit of texture yet is ultra-soft and snuggly with the perfect amount of cushioning. Everyone that sits on my couch comments on how comfortable it is.
I'm still happy with my purchase 2.5 years later, but my only complaint is that the chaise cushion is starting to break down and become uncomfortable/unsupportive. I live alone so the couch is only used by me, but I do sit on the chaise part 99% of the time. However, I'm not a couch potato and don't think the cushioning should be breaking down after only a few years. Unfortunately there is velcro on the bottom side of the cushion that attaches to the ottoman so there's no way to flip or rotate it every few months."
Pros Comfortable, Versatile, Stylish, Moveable Ottoman, Size
Cons Cushions break down quickly, not very durable
+1point
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Review 3 for Tribecca Sofa with Ottoman
overall rating 
2 out of 5
2 out of 5

WHAT WAS THAT SNAP I HEARD???

PostedFebruary 16, 2013
Written By: whatashock
from Port Orchard, WA
Age: 30-39
Gender: Male
How often do you shop at JCPenney? Occasionally
Quality 
1 out of 5
1 out of 5
Value 
2 out of 5
2 out of 5
Meets Expectations 
1 out of 5
1 out of 5
Durability 
1 out of 5
1 out of 5
User submitted photo
User submitted photo
"My wife and I bought this couch for our living room on Cyber Monday, November 2012. It's now mid February about two and a half months later and this couch, that has only been used casually by my wife and myself (and both of us are normal weight, I'm heavier at 190 pounds) and our cat, is broken. Well, the couch still functions but I can tell it sags on one side now while being sat on. So here's what happened: one day I was lying on the couch watching tv. I then sat up on the couch and then stood up and as soon as I lifted myself off the couch I heard a snapping noise! I was immediately confused because I had no idea what that noise was! I looked around the floor and right under the couch I saw sawdust and a chunk of wood. I looked under the couch and saw a spring protruding out of the bottom of the couch and it was very close to scratching my laminate flooring! I believe the spring was attached to the chunk of wood that I saw because there is a metal hook on the wood that the spring was probably attached too. So the wood was not strong enough to hold the tension of the spring that was inside of the couch. And now I'm left to wonder if more springs will break later on. And lets not forget that this couch has only been used casually for two and a half months. JCpenny's has offered to pick up the couch and give a full refund. I think I'm going to return it and look for something else. It's too bad because otherwise we love the couch, but not if springs are going to be popping out."
Pros Comfortable, looks good, decent size
Cons Poor quality, springs break and pop out and can scrach the floor
+4points
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Review 4 for Tribecca Sofa with Ottoman
overall rating 
4 out of 5
4 out of 5

Tribecca beige sofa lounge

PostedFebruary 9, 2013
Written By: Missicamps
from Texas
Age: 40-49
Gender: Female
How often do you shop at JCPenney? Frequently
Quality 
4 out of 5
4 out of 5
Value 
4 out of 5
4 out of 5
Meets Expectations 
5 out of 5
5 out of 5
Durability 
4 out of 5
4 out of 5
"We are very happy with this sofa, the cushions are supportive and comfortable. Color/style is very versatile. Overall we are very happy with it. It did take 6 weeks to be delivered so that was the only drawback. We love the lounge but would also like a way to order an extra regular cushion so it could be used either way without having to purchase another piece of furniture to transition it's use. .There were 2 small spots that were on it when I received it but we waited so long for it to arrive and the spots were not very noticeable so we decided to keep and not return or exchange it."
Pros versatility
Cons Had 2 small spots that made me think it had been returned and resold. to us. To a bit long to get.
+1point
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Review 5 for Tribecca Sofa with Ottoman
overall rating 
5 out of 5
5 out of 5

Love the Sofa

PostedFebruary 8, 2013
Written By: GoldMemberJCP
from Gainesville, FL
Age: 30-39
Gender: Male
How often do you shop at JCPenney? Occasionally
Quality 
5 out of 5
5 out of 5
Value 
4 out of 5
4 out of 5
Meets Expectations 
5 out of 5
5 out of 5
Durability 
5 out of 5
5 out of 5
"This has been a great sofa. It seems durable and easy to clean. It does not get dirty easily and we have two dogs in our house. The cushioing is firm enough so you do not sink very deep, but soft enough to be very comfortable. It is great for two people to stretch out on at the same time."
+1point
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Review 6 for Tribecca Sofa with Ottoman
overall rating 
5 out of 5
5 out of 5

LOVE IT!!

PostedJanuary 4, 2013
Written By: Emma2013
from Downingtown, PA
Age: 30-39
Gender: Female
How often do you shop at JCPenney? Frequently
Quality 
5 out of 5
5 out of 5
Value 
4 out of 5
4 out of 5
Meets Expectations 
5 out of 5
5 out of 5
Durability 
5 out of 5
5 out of 5
User submitted photo
User submitted photo
"I was hesitant to order this item with the matching tribecca arm chair online without even seeing it in person. I solely relied on other customer feedback and purchased the items on black friday. I received the sofa and armchair about 5 weeks later. The couch and arm chair are very comfortable and cozy!! The material is very durable and we were pleased to see the Made In America tags on the couch and armchair. This is a perfect couch for a small area..we recently made a hang out room for the kids in part of our attic, as shown in the pics. Don't hesitate to order..you won't be disappointed!!"
Pros Made In America...Durable Fabric
Cons Not enough color options
+4points
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Emma2013
Downingtown, PA
UPDATE
Posted February 22, 2013
I just wanted to update everyone on the sofa and armchair. The sofa and armchair have been holding up really well considering having two kids (ages 10 and 13), constantly sitting and laying on them daily. I usually rotate the couch pads every 2 weeks just to keep it more firmer and to not let it sag. We are really enjoying the couch/armchair especially when we're watching movies. I'll try and remember to give a 6 month review as well.
0points
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Review 7 for Tribecca Sofa with Ottoman
overall rating 
5 out of 5
5 out of 5

I give it a Excellent #10

PostedDecember 15, 2012
Written By: ilovepets
from Ohio
Age: 40-49
Gender: Female
How often do you shop at JCPenney? Frequently
Quality 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Meets Expectations 
5 out of 5
5 out of 5
Durability 
5 out of 5
5 out of 5
"It is a great sofa&ottoman. I woulld give it a Ten. And so would all mine little five dogs."
Pros You can move the ottoman were evar you like in the middle or at the end's
Cons I have none .But do not order on line it take 6weeks to delivery
0points
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alexzin15
material??
Posted December 28, 2012
is the material microfiber?
0points
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Review 8 for Tribecca Sofa with Ottoman
overall rating 
5 out of 5
5 out of 5

I love this sofa and ottoman.

PostedNovember 28, 2012
Written By: Qualityconscious
from New York
Age: Over 60
Gender: Female
How often do you shop at JCPenney? Frequently
Quality 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Meets Expectations 
5 out of 5
5 out of 5
Durability 
5 out of 5
5 out of 5
"I purchased this sofa and ottoman for a small apartment, however, it is much more like a standard sized couch than a studio couch.I was nervous it would be too small even though my room is not large. I was very pleasantly surprised, it is just the right size, not too large but not small looking either. The fabric and seat are comfortable and have the look and feel of fine furniture.."
0points
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Review 9 for Tribecca Sofa with Ottoman
overall rating 
5 out of 5
5 out of 5

Nice Sectional

PostedSeptember 21, 2012
Written By: klj450
from St. Louis, MO
Age: 50-60
Gender: Female
How often do you shop at JCPenney? Frequently
Quality 
4 out of 5
4 out of 5
Value 
5 out of 5
5 out of 5
Meets Expectations 
5 out of 5
5 out of 5
Durability 
4 out of 5
4 out of 5
"I have had this for a couple of months now and think it was a great buy. Nice sectional and reasonably priced. I am considering buying the sofa also since everyone loves to stretch out on it."
Pros Very comfortable
Cons the sectional cushion bows up when sitting on it
+4points
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Review 10 for Tribecca Sofa with Ottoman
overall rating 
5 out of 5
5 out of 5

Pleasantly Surprised - Blind Purchase

PostedSeptember 12, 2012
Written By: Lisa11399
from The Colony, TX
Age: 30-39
Gender: Female
How often do you shop at JCPenney? Frequently
Quality 
5 out of 5
5 out of 5
Value 
4 out of 5
4 out of 5
Meets Expectations 
5 out of 5
5 out of 5
Durability 
5 out of 5
5 out of 5
"I never imagined purchasing a sofa without actually seeing it in person. I solely relied on customer feedback when making my purchase. Sofa arrived ahead of schedule. Sofa is solid and durable, it doesn't move easily when you sit down or get up. Sofa fabric is really nice, not cheap looking. The cushion that serves as the ottoman is lacking adequate back support, uncomfortable. I would have preferred a selection of sofa colors to select from. I am overall really satisfied with my sofa, I am happy with my purchase!!"
Pros Durable and Well Made
Cons Ottoman cushion lacks adequate back support
+6points
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Review 11 for Tribecca Sofa with Ottoman
overall rating 
5 out of 5
5 out of 5

I LOVE THIS SET!!!!

PostedFebruary 26, 2012
Written By: GirlyGirl18
from Long Island, NY
Age: 40-49
Gender: Female
How often do you shop at JCPenney? Occasionally
Meets Expectations 
5 out of 5
5 out of 5
Quality 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
"I have the 2 piece sectional and chair for almost a week and I absolutely LOVE it!!! It is so comfortable and stylish. I added a few extra pillows on the couch, just to add my touch to it. I have been looking for a new couch for a while and when I saw this set, I had to have it! I'm glad I did. I love, love, love it!!!! I have gotten so many compliments on it."
Pros Value, Comfort, Design
Cons None
+1point
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Review 12 for Tribecca Sofa with Ottoman
overall rating 
5 out of 5
5 out of 5

Looks good, seems durable

PostedFebruary 16, 2012
Written By: JCPMyReal1stLove
from Detroit MI
Age: 50-60
Gender: Female
How often do you shop at JCPenney? Frequently
Quality 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Meets Expectations 
5 out of 5
5 out of 5
Durability 
5 out of 5
5 out of 5
"Just received 2 days ago and looked at this sofa in the store about 3 times before delivery. Seems very durable. I wanted to downsize to a smaller sofa (from a 3 piece sectional) and it's good for a more personal setting. I love that the ottoman can be moved and it's comfortable to lay down on. Like another reviewer, I wish there was another separate, free-standing ottoman to go with it. In store it looked a little worn because of customers/kids sitting on it but I am very pleased with how this sofa looks. Thanks, JCP!!"
Pros Made well, movable ottoman, good value, looks like photo
Cons None thus far
+18points
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Review 13 for Tribecca Sofa with Ottoman
overall rating 
5 out of 5
5 out of 5

It's great

PostedJanuary 10, 2012
Written By: Likeit1
from San Diego, CA
Age: 50-60
Gender: Female
How often do you shop at JCPenney? Occasionally
Quality 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Meets Expectations 
5 out of 5
5 out of 5
Durability 
4 out of 5
4 out of 5
"I purchased this sofa set on Black Friday for a great deal. As you can imagine @ 6:00 am in the furniture section, I had the place to myself with great service! I found it the week before purchase and sampled it at the store. It is a great product and certainly looks like those expensive ones at the higher priced furniture stores. Delivery was perfect too. No problems and delivered within a week of the purchase. It pays to visit the store instead of the challenge of on line. Best of all it is so comfortable. I wish it had a separate small ottoman to put in front of the 2 sections that don't have a foot rest. Great product and I had a fabulous sales person here in San Diego.
Thanks for the perfect service and product!
"
Pros Comfort, service and neutral color that goes well
Cons None
+19points
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Review 14 for Tribecca Sofa with Ottoman
overall rating 
5 out of 5
5 out of 5

Love this couch!

PostedOctober 26, 2011
Written By: LuluAndMonte
from South Bend, IN
Age: 40-49
Gender: Female
How often do you shop at JCPenney? Occasionally
Value 
5 out of 5
5 out of 5
Fit 
5 out of 5
5 out of 5
Styling 
5 out of 5
5 out of 5
"I love the versatility of this couch. We can move the furnture around the room and not worry about which end of the couch the chaise is on. It's very comfortable, nicely made, a perfect size, and looks even better in my house than it did in the store. The couch was on back order when I purchased it, but JCP's wonderful customer service called me for delivery a full two weeks before I was suppose to get it."
Pros versatility and size
-27points
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Review 15 for Tribecca Sofa with Ottoman
overall rating 
5 out of 5
5 out of 5

Love Love, Love

PostedOctober 8, 2010
Written By: nannyjules
Age: 40-49
Gender: Female
How often do you shop at JCPenney? Frequently
Quality 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Meets Expectations 
5 out of 5
5 out of 5
Durability 
5 out of 5
5 out of 5
"In love with this sofa. More than met my expectations. So stylish, so comfortable, just the right size, and the price was great. Freight delivery company was fabulous. When I initially looked at the sofa on-line, there were some technichal glitches and no color swatches available for viewing, so I had to hold my breath and pick from the drop down menu by color name, hoping I made a good selection. I did. The color (brownstone) fits perfectly with my existing color palette. The wait to take delivery of the sofa (just shy of 2 months) seemed excessive, but once the sofa actually shipped, the delivery company was a dream to work with. Can't recommond this item highly enough."
Pros Stylish, Price, Delivery
Cons Initially no color swatches to view, long time between order and delivery
+18points
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proudmomma
Edina, MN
Delivery Time
Posted February 23, 2011
I just ordered this sofa directly from the store which only takes a week. If you order online or through the catalog then it takes forever!
+8points
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